By using this website you agree to our terms and conditions. Ordering All products on our website are subject to availability. We cannot guarantee the availability of products, however should a product not be available, we will contact you to offer a similar product. We reserve the right not to accept any order. Pricing & Descriptions Whilst we work hard to ensure that the details and pricing on our website are accurate, occasionally errors may appear. We reserve the right to change prices at any time. Delivery Delivery is €13 anywhere in the Republic of Ireland, and €20 outside Ireland.Your order will normally arrive within 48 hours. However orders placed on a Thursday after 12 noon will not arrive until Tuesday. We may use an independent courier to deliver your order. They will contact you to arrange delivery. Failure to deliver your order will result in your order being returned to us. Failure to make delivery a second time will result in the cancellation of your order. Returns Damaged products will be replaced or refunded immediately. This will not affect your statutory rights. Complaints If you are unhappy with any aspect of our service, please contact us using the details below. Your complaint will be dealt with immediately and resolved as soon as possible. Contact Details: Goatsbridge Trout Farm, Thomastown, Co. Kilkenny, Ireland. email us: info@goatsbridgetrout.ie Our Privacy Policy Our main aim at Goatsbridge Trout Farm is to protect your information. Consent By using our website you agree to our websites privacy policy. If you do not agree to these terms, please do not access or use this site. Collection of Personal Information When visitors engage in certain activities on our website, such as newsletters, entering competitions, making enquiries, registering or ordering products your personal profile is maintained in a secure file server. It is completely optional for visitors to the Goatsbridge Trout Farm website to engage in these activities. You may be required to supply personal information such as your name, contact details and address, when ordering products from our website. We use a secure payment system and Goatsbridge Trout Farm does not hold any customer credit card details.When you submit personal information to Goatsbridge Trout Farm it is to ensure that the information collected is used to support your participation in the activities you select. Incidents in which this would occur would be when registering, purchasing products and registering for newsletters.In the case of purchasing products the information is used to deliver the products to you.In the event where Goatsbridge Trout Farm give you the option to subscribe to our newsletter, your use of the content will be subject to our terms and conditions. It is completely optional at anytime for customers to be removed from our mailing list and the option to be removed from our mailing list will be included in all communications with you. Data Protection Policy. Goatsbridge Trout Farm will hold and use your personal data strictly in accordance with data protection rules as set by the Data Protection Commissioner www.dataprotection.ie Obtain and process the information fairly Keep it only for one or more specified and lawful purposes Process it only in ways compatible with the purposes for which it was given to you initially Keep it safe and secure Keep it accurate and up-to-date Ensure that it is adequate, relevant and not excessive Retain it no longer than is necessary for the specified purpose or purposes Give a copy of his/her personal data to any individual, on request. Goatsbridge Trout Farm use secure transaction technology and does not hold any customer card details on any server used by Goatsbridge Trout Farm at any time. When you are asked to enter any personal details or credit card information on the website it will be secure. Your card number will be encrypted and replaced by a unique transaction reference number. Personal information other than credit card details are maintained in a password protected internal secure server, accessible only by a limited number of authorised employees.